FAQ Help Center
Q: How do I place an order?
A: Simply browse our products, add your favorites to the cart, and complete checkout using one of our secure payment methods.
Q: Can I modify or cancel my order?
A: Orders can only be modified or canceled before 5:00 PM EST on the same business day. Please contact us immediately at info@todaymart.shop or +1 (646) 980-5451.
Q: What are the shipping costs?
A: We offer flat-rate shipping of $4.99 per order within the United States.
Q: How long will it take to receive my order?
A:
Handling time: 1–3 business days
Transit time: 7–12 business days within the US
Q: What is the order cutoff time?
A: Orders placed before 5:00 PM EST on business days are processed the same day. Orders after 5:00 PM EST are processed the next business day.
Q: What is your return policy?
A: You can return items within 30 days of delivery if they are unused, unwashed, and in original packaging. Personalized items are not eligible for return.
Q: How do I request a return?
A: Contact us at info@todaymart.shop or +1 (646) 980-5451 with your order number. Our team will provide a return shipping label and instructions.
Q: How long does it take to get a refund?
A: Refunds are issued to the original payment method 14 business days after we receive your returned item.
Q: What payment methods do you accept?
A: We accept American Express, JCB, Diners Club, Discover, Mastercard, Visa, and Google Pay.
Contact Information
- Email: info@todaymart.shop
- Phone: +1 (646) 980-5451
- Address: 152 E 118th St, Suite S1, New York, NY 10035, United States
We respond to all inquiries within 24–48 hours on business days.